Training Programs

First-line Essentials

Business Challenge

First-line leaders are the largest and arguably most important group of leaders in any organisation. The linchpin in strategy execution, customer satisfaction, and employee engagement, they are the main driver of business results. The first-line leader is the last stop for communicating strategy and enabling employee to succeed. Today, the role of first-line leader is more challenging that ever due to advances in technology, constant and increasing levels of change, and the pressure to deliver business results, often under unprecedented cost and resource constraints.

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We can help

  • Is the loss of control over key accounts impacting your revenues?
  • Are you looking at developing strategic account management capability of your sales force?
  • Do customers see value and view your relationship as strategic?
  • Can your account managers evolve from operating at transactional to higher levels?
  • Are you looking to build capabilities of your account managers to operate in a global sales environment?
  • Are you looking at developing your account managers as trusted advisors with key accounts?
  • Are you operating in the SMB segment and want to develop you account managers?

Talk to us

Hand phone: +91 99721 75616